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Currently Deliverable Countries
Hong Kong, Macau, Japan, Korea, Singapore, Malaysia, and the United States.
Overseas Ordering Notes
- Due to the complexity of cross-border refund processes, we regret to inform you that we cannot provide return or exchange services for overseas members.
- Please confirm your order details and sizes carefully before proceeding with payment.
- Before finalizing your purchase, double-check the style, color, size, and quantity.
- All product photos on this website are taken under natural light. However, slight color variations may occur due to differences in screen color settings and lighting conditions.
- Customs duties vary by country. Any duties incurred at the time of package delivery must be paid by the recipient.
- We encourage you to use Google Translate to browse our website. When entering the shipping address, only English addresses are accepted.
- Please ensure all shipping information is complete and accurate to facilitate smooth contact. Provide your full name (no abbreviations) and avoid using titles in the recipient's name.
- We are unable to deliver to P.O. boxes.
- If there are errors in the shipping information or if contact cannot be made during delivery, resulting in a failed delivery, a system notification will be sent. If no reply to the order is received within two days, the package will be returned, and any related costs will be borne by the customer.
- An order invoice will be included in the package for your convenience in checking the ordered items.
Payment Methods
We accept credit cards and Apple Pay online payments, supporting Visa, MasterCard, and JCB.
- For overseas credit card transactions, including charges or refunds, please consult your credit card provider.
- Exchange rates fluctuate daily, and currency values are for reference only. The final checkout amount for all products is in New Taiwan Dollars (NTD).
About Shipping Fees
Will There Be Additional Fees for Overseas Orders?
- Regarding customs duties and taxes, international packages may be subject to these fees depending on local regulations. Duty-free limits vary by the consumer’s local customs policies. All local customs duties and taxes must be borne by the consumer upon delivery.
- If the package cannot be delivered due to unpaid fees and needs to be returned, the round-trip shipping costs, as well as any incurred customs duties or taxes, will be deducted from the refund.
How Can I Change My Shipping Address After Placing an Order?
- Due to the complexity of overseas order processing, changes to shipping information cannot be made once the order is placed. Please place a new order promptly before shipment if changes are required.
- If an error is found after shipment and delivery must be canceled, round-trip shipping costs and customs fees will be deducted before refunding the remaining order balance.
- If an error is found after shipment and the address needs to be changed, any associated fees will be borne by the consumer.
